Our clinical department at TT Mobility is led by an experienced physiotherapist who is a member of the Chartered Society of Physiotherapy and registered with the Health Professions Council.

At our premises in Waterlooville we have two fully equipped assessment rooms with hoists, plinths and a pressure mapping system. For the best results from assessment it is advantageous to be assessed with these facilities available and therefore we recommend the physical component of the assessment is completed at TT. However we recognise this is not possible for everyone and will complete assessments at other venues.

All our staff undertake on-going training in order for us to remain up to date with the latest developments in service delivery and equipment design. Both our physiotherapist and product designer have undertaken a post graduate course on posture management for people with complex needs.

At TT Mobility we evaluate every client's needs from the initial inquiry. This evaluation may be over the phone or through a home visit. From this evaluation we will be able to identify further input and an outline of the equipment you might need. If appropriate we will arrange for you to trial the wheelchair and seating. We will prepare initial budget costs based on the findings.

Not everyone requires a physical assessment through our clinical department. However, at TT Mobility we place great importance in the correct interpretation of you posture, how you sit and how your joints move, in order to make sure we provide a wheelchair and seating that is comfortable, supportive and will benefit you long term. For some people a full physical assessment is essential to achieve the best outcome.

From the full assessment we prepare a report that is sent to you. For those with less complex needs we undertake a shorter assessment with a report. We also carry out reviews for those who have seen us before as part of their on-going care. Where necessary we adopt a team approach and with your permission work with others involved in your care.

This is a specialised area of wheelchair and seating provision. Our clinical lead physiotherapist has worked for many years as a paediatric physiotherapist in the community and schools before concentrating on wheelchairs and seating. Good postural management as a child grows is of paramount importance and we work with the child's family and other professionals involved with their care to ensure posture, activity and lifestyle requirements are met. The assessment and provision process is the same for all our clients, and takes into account the specific needs of a child and their family

TT Mobility provides mobility equipment and associated products from a variety of manufacturers. Through our experience we have developed a trusted portfolio of frequently used proucts for each equipment category.

This portfolio is by no means all the products in that category. We select ones that have proven to be versatile and reliable. We understand that when equipment breaks it has a negative impact on people's lives. We like to ensure such events are kept to the minimum and if they do occur parts can be obtained and fitted quickly and efficiently.

We also understand people change and therefore select products that can be adjusted to accommodate the change, rather than ordering new ones. We are constantly evaluating products and updating our portfolio and we are happy to look at specific products at your request. For more information please see our section on wheelchair and seating products.

Facilities

Alongside our 2 assessment rooms we have a fully equipped workshop on site at out premises in Waterlooville. Here we can assemble, maintain and repair all types of equipment. In addition we have specialist skills including welding and machining of textiles, plastics and metals.

Service, maintenance, repair & warranties

Our trained technical staff can carry out servicing and repairs to all the types of equipment we supply, including wheelchairs and seating. For mobility products, particularly power chairs, planned preventative maintenance is recommended annually. For other equipment we can carry out servicing in accordance with the manufacturer's instructions.

We have developed cost effective service packages for you to choose from. In addition we can offer trusted extended warranties through us, with 1, 2 or 3 year cover, to save unexpected costs and give you peace of mind. For more information click here

Custom build & modification

This is our specialist technical department and works closely with our clinical department to modify and set up wheelchairs and seating to suit individual needs.

We can design and make adaptations where there are specific requirements that cannot be met from within standard product ranges.

Our technical lead, working in conjunction with our clinician, can cast for and make custom moulded seating. This is a highly specialised field of seating provision and at TT we can offer the high level of technical and clinical expertise required.

Support helpline

Our helpline is available Monday to Friday – 9am to 5pm

A member of our technical or clinical staff will be happy to take your call and discuss any issues or queries with you. We can provide advice and guidance accordingly. Our administrative staff can arrange appointments or information to be sent to you as appropriate.